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Built for efficiency, Powered by Partnership.
Developed in collaboration with a range of brokers across the UK, our new platform transforms our mortgage application journey. Making it easier, quicker, and more efficient for you to do business with us.
Watch to find out more...
In addition to simplifying the process from decision in principle (DIP) to full mortgage application (FMA). The platform offers enhancements to standard procedures like case tracking and document upload, along with new additional features that will provide value to both you and your clients.
What can I expect from the new mortgage platform?
- A refined process from DIP to full mortgage application
- Effortless document upload and easy case progress tracking
- Freedom to work in a way that suits you, with the option to navigate between application sections as you talk with your client
- Ability to edit existing applications without the need to clone or duplicate work
- Option to add your client's solicitor details during application, with direct integration with our conveyancing panel manager
- Ability to capture your client’s additional support requirements, ensuring they receive the support they need, in a way that suits them
How do I start?
You can access the new mortgage platform using your existing login details. We've also prepared a list of FAQs to guide you through the process.
For questions about live or existing cases on the previous platform, you can refer to our legacy system FAQs or reach out to your local BDM.
Providing feedback:
If you encounter any issues or have suggestions while using the platform, please get in touch. You can send an email to intermediary.lending@newcastle.co.uk, including your Case ID, details about the problem area (e.g. DIP, mortgage details), and screenshots if needed.
We are proud to work in partnership with brokers to help make clients' homeownership dreams come true.
Thank you for being part of the journey.
Meet your BDM
Here to support you
Available across the UK, your dedicated Business Development Manager (BDM) is ready to give expert advice on your product, criteria, or application questions.
Linzi Stafford
Connells Group
Postcodes:
CONNELLS, CG
Judi Hancock
South East
Postcodes:
SO, PO, GU, RH, BN, TN, ME, CT, SS, CM, BR, DA, CB, IP, RM
Judi Hancock
South East (Connells Group please search 'CG' for your BDM)
Postcodes:
CO
Stephen Breen
North West and M62 Corridor
Postcodes:
FY, LA, PR, BD, BB, L, WN, BL, OL, HX, M, WA, CH, CW, SK, S, DN, HU, HD, LL
Rebecca Roberts
London
Postcodes:
HP, SL, AL, WD, HA, UB, TW, KT, CR, SM, EN, IG, E, EC, W, N, NW, SE, SW, WC
Kam Gill
Midlands
Postcodes:
TF, ST, DE, NG, LN, WV, WS, DY, WR, B, CV, LE, NN, PE, NR, SY
Andy White
South West and Home Counties
Postcodes:
TA, BS, CF, BA, GL, SN, OX, RG, MK, LU, SG, BH, SP, NP, SA, LD, HR, DT, EX, TQ, PL, TR
Sophie Goodwin
North East and Scotland
Postcodes:
SR, TS, DD, G, FK, KY, KA, ML, EH, DG, TD, CA, NE, DL, DH, HG, YO, LS, WF, KW, IV, PH, AB, PA
Contact our dedicated Intermediary Support Team on 0345 602 2338 or intermediary.lending@newcastle.co.uk. We're available from 8am to 6pm, Monday to Friday.